When you slip our mittens on your hands, our hat around your face, and your feet in our moccasins, you will understand completely why we believe we have the quintessential fur products available and why we are able to so solidly stand behind our products. If any customer is dissatisfied for any reason, we unconditionally guarantee our products and will refund their money. There is no comparable product available that will keep you warmer or more comfortable in any winter activity. Our unique application of Velcro for the hat closure is an incredibly innovative solution to the problem of tying a hat closed with mittens on. All other products pale in comparison. We have had no dissatisfied customers in the 10 plus years we’ve been marketing these hats and mitts locally here in Alaska.